PRIVACY POLICY

This privacy policy outlines the use of personal information and data by RHM Planning & Design Limited and our website host, Wix.

This website is hosted by Wix. Wix collects personal data when you visit this website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address

Wix needs the data to run this website, and to protect and improve its platform and services. Wix analyses the data in a de-personalised form.

Analytics

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address

This information may also include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Wix, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Wix uses.

These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device
Your IP address

How often do you update your Privacy Policy?

We may amend this Privacy Policy from time to time for example, to keep it up to date or to comply with legal requirements. The latest version of this policy can be found at www.rhmplanning.co.uk/privacy-policy.

GPDR

What are the new regulations?

As of the 25th May 2018, new regulations, called the General Data Protection Regulations (GDPR) came into force giving more control over who owns and uses personal information. The GDPR increases and strengthens the rights of individuals in relation to the information held about them. Being transparent and providing accessible information about how personal information is processed is a key element of the new regulation.

Data we have about you?

We hold and use information that is called non-sensitive data, which we usually collect as part of the contact between us. This includes your name, company, and contact details.

Where did it come from?

The data we hold usually comes directly from the initial contact between you and one of our staff members, or through our website. Information would have been obtained through emails, phone calls and website usage.

Sometimes we get information from third parties such as mutual contacts and clients.

Sharing your information

Your information may be shared with selected third parties in relation to ongoing project work.

How long we keep your information?

We will try and regularly check your information to ensure that it is still up to date and relevant. If you think we need to update any of your information please let us know. We will keep your information for as long as it’s relevant and for legal purposes.

Accessing your information

You can ask us to tell you what data we hold about you. Formally this is called a Subject Access Request (SAR). Please contact us if you wish for us to process this request.

We must supply the information to you within 1 month but this can be extended up to 2 months depending on the complexity of information.

Right to erasure

You have the right to withdraw your consent for some of your data. This means that we will have to delete it. Please contact us if you wish for us to process this request.

Protecting your Personal Data

We take security very seriously and store data in a secure electronic system. All paper files are also securely stored.

What do I need to do?

We encourage you to read the Privacy Policy on our website which provides a summary of what we do with the personal information of our contacts in order to run our business and provide relevant information to our contacts and clients. Please contact us should you have any questions.

Telephone: 0117 942 4454
Email: info@rhmplanning.co.uk